Are you looking for a commercial security company? How do you find the right one? Obviously, you want to protect your business and property. That means preventing vandalism and crime as well as helping make people feel safe and comfortable, too. What are some things to look for when searching for the right commercial security company?
One of the best things to look for when it comes to choosing the right commercial security service is their amount of experience. It has been said that experience is the best teacher, and a company that employs guards who have been in the business a long time will have more knowledge than one made up of novices. Look for a company that has been in business for years or decades, not just a couple months. And ask how long many of the guards have been with the company. Are they all young people or is there a mix of young and old? It helps to have “ex-cops” and “ex-military” as guards because they bring with them a wealth of experience and knowledge.
Next, what about their training? It seems like every company will tell you they have trained guards. But what, specifically, are the guards trained in? Can they tell you specifics? You want to know the training they’ve received matches your needs. Also, are guards accountable? Does the company, for instance, use GPS tracking to make sure guards are checking in at checkpoints they’re supposed to visit while on the job? Idle or sleeping guards aren’t helpful. Diligent ones who stay vigilant are helpful!
What about customer service? Does a human being answer the phone when you call their number? Are the people you talk with courteous, professional and helpful? Can they answer your questions or not? Are they open for business or does it seem like they are “never open?”
Finally, don’t be afraid to ask for references. Find out how others perceive a company and how good (or bad) a job they do!
In Chicago, call LawDog Security at 773-233-5742 for your commercial security needs.